Guaranteed Performance

Surpass the competition with unbeatable reliability

To standout in the LEO service marketplace, you need LEO satellite services that are always available and that always perform as expected. And you need a technical support team that can provide live support whenever necessary.

Telesat Lightspeed is designed and built to deliver the guaranteed services and support you need.

Deliver the terrestrial network experience from space

Telesat Lightspeed SLAs include the same detailed network performance metrics as telecom SLAs. These guarantees are essential to support business- and mission-critical applications and to provide consistently high-quality services across terrestrial and space networks.

Just like telecom network services, Telesat Lightspeed services can be prioritized based on multiple classes of service.

Depend on the always-on LEO satellite network

To ensure that data is always delivered as expected, Telesat Lightspeed includes path diversity mechanisms and infrastructure redundancies in space and on the ground.

Mesh network in space

Optical inter-satellite links (OISLs) between satellites create a mesh network with millions of potential paths through the network.

Intelligent data routing

Sophisticated networking software instantly routes data on the fastest, most reliable path through the network.

Advanced beam hopping

Phased array antennas on each satellite use hopping beams to provide continuous coverage and can dynamically concentrate capacity where it’s needed.

Landing station diversity

Satellites can instantly switch data delivery to a different landing station to provide alternate paths to Earth.

Uplink and downlink diversity

Multiple gateway antennas at each landing station site provide diverse paths between Earth and satellites.

Geographic diversity

Geographically dispersed landing station sites provide location diversity within regions.

Accelerate issue resolution with live support

We’ll continuously monitor the Telesat Lightspeed network from our Satellite Operations Centre, Cybersecurity Operations Centre, and Network Operations Centre.

If you have an issue or a question, the LEO network experts in our Network Operations Centre are available to speak with you around-the-clock.

Count on a proven approach to customer support

We’ve provided personalized support to our GEO satellite customers for decades, and we understand how important it is to your operations.

Our GEO support team is renowned in the industry for its dedication to proactive issue identification, creative problem-solving, and tailored solutions.

Our Telesat Lightspeed customers can expect no less.

Start planning your connected future today

To learn how we help you connect your operations across the world’s digital deserts, contact us.

Guaranteed Performance

Guaranteed Performance

Surpass the competition with unbeatable reliability

Telecom-grade
SLAs

Always-on connectivity

Live phone
support

Deliver the terrestrial network experience from space