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Senior User Terminal Product Manager

Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years.  Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.
 
Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.
 
The company’s state-of-the-art fleet consists of 15 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite.  For more information, follow Telesat on X and LinkedIn or visit www.telesat.com
 
Telesat believes in the power of collaboration and the value of in-person interactions. This is why our employees generally work from the office Tuesday - Thursday, leaving Monday and Friday for choice and flexibility to work where you feel most effective. This setup fosters brainstorming, problem-solving, and trusted relationships and allows our marketing team to come together three days a week to collaborate, innovate and thrive!

The successful candidate will lead and manage development of satellite modems for the User Terminals for the Telesat Lightspeed LEO constellation. In addition, they will provide technical expertise in the development, integration, and productization of modem technology as it pertains to the needs and uses cases of satellite terminals.  

Main Responsibilities

  • As a member of the User Terminal team, you will be responsible for the modem portfolio management, product roadmap, and product development of the modems for the Telesat Lightspeed network
  • Ensure that Telesat Lightspeed user terminal modems are designed to meet market needs to deliver the most compelling products and operate at the highest quality-of-service standards
  • Develop HW and SW product requirements and technical specification for use by internal and external development teams
  • Ensure new product roadmaps and development meet the corporate strategy and the go-to-market initiatives to drive service adoption that meets or exceeds revenue targets, alongside the Telesat Commercial team
  • Manage the creation of RFIs/RFPs to issue to vendors and integrators; help evaluate responses for technical commercial merit; make recommendations on procurement strategy
  • Work in close collaboration with Telesat’s systems engineering and technical product management teams to ensure seamless integration of terminal functionality and performance within the complete system and according to product roadmaps; 

Education and Experience Required

  • Bachelor’s degree in engineering or relevant discipline with an emphasis in communication systems or satellite terminals
  • Minimum 10 years’ experience in product management in a STEM field with a minimum of 5 years in the satcom sector
  • Masters degree or MBA is a plus
  • Strong experience managing hardware and embedded software product portfolios
  • Familiarity with Agile scrum development methodology

Specialized Knowledge, Skills and Abilities

  • Knowledge of satellite antenna and modem technologies required for terminals to operate through GSO and NGSO satellites and provide service to satcom markets
  • Knowledge of satellite markets and verticals such as Enterprise, Maritime, Land Mobility, Government, or Aviation
  • Knowledge of satcom ecosystem in antenna, integrators, modem, MODMAN, service providers, satellite operators is required
  • Ability to prioritize opportunities, needs, and resources and make effective decisions  
  • Ability to write clear, concise and testable product requirements and experience in prioritization of features, enhancements and minimum viable products
  • Success in building winning communication products and managing long term roadmaps for complex communication systems
  • Proven success collaborating with cross-functional teams including technology, business development, marketing, sales, operation and support
  • Experience working with external vendors including outside design and manufacturing facilities
  • Excellent communicator with the ability to summarize complex problems, solutions and recommendations for diverse audiences, including both technical and non-technical customers, colleagues and executives
  • Experience with usability, web GUIs and API development a plus
  • Fluent in English, written and oral 

Decision Making

  • Makes decisions about task priorities as required in the course of leading external vendor’s designs
  • Self-motivation and the drive to take on varied tasks through to conclusion
  • The ability to work well with a diverse team spread around the world
  • Ability to describe technical solutions in an easily readable, concise and accurate way
  • Will need to execute in areas of ambiguity and make reasonable decisions

Supervision

  • There is no direct reporting staff, but this role is expected to lead multi-disciplinary project teams and/or provide technical assistance or guidance to other engineers or specialists
  • Supervision of suppliers/contractor during supplier facing activities 

Working Conditions

  • This position will be based out of the Telesat Bethesda, MD or Ottawa, ON office
  • Full-time office or hybrid 60/40 office/remote, subject to work needs
  • Working conditions are generally comfortable typical of an office environment.
  • Occasional travel, including international travel is anticipated
  • Candidate must be able to obtain relevant security clearance for Canada
Candidate interested in this opportunity must qualify for government clearance to be considered.

#LI-VR1

At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.   We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process.   All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly.  We will work with you to meet your needs.   All accommodation information provided will be treated as confidential.
Commitment: Full Time Hire - (FTE with Benefits)
Department: Lightspeed System Development - Landing Stations and User Terminals
Location: Bethesda, MD
Team: User Terminal Segment
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